POSTAGE COSTS
All orders are sent via courier at a flat rate of £5.00.
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Orders over £60 get free shipping!
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We now ship to the following countries:
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Australia
USA
Canada
The Netherlands
Italy
Belgium
France
Spain
Germany
Republic of Ireland
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All items are sent with tracking as standard.
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We would also like to remind customers that while every care is taken to make sure your items arrive promptly, unfortunately we cannot guarantee delivery times and can only provide estimates according to our chosen courier.
RETURNS AND REFUNDS
We're happy to accept returns and offer refunds if you're unhappy with the items you've ordered from us.
Please contact us via the contact page explaining your issue and include photographs of any possible damage.
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We would also like to remind customers that while we make every effort to describe our items as accurately as possible, it isn't always possible. Any cracks and chips to the crystals are to be expected due to the fact these are naturally occurring materials and aren't always perfect.
PAYMENT METHODS
We are happy to accept
- credit/debit cards
- PayPal